Mary: "Dr. Grumpy's office, this is Mary."
Ms. Thirst: "Yes, I need to make an appointment with Dr. Grumpy."
Mary: "Okay, our next available is on Thursday, at..."
Ms. Thirst: "Wait, first of all, do you offer a beverage service in your lobby?"
Mary: "Uh, no. There's a water fountain down the hall, by the... Hello? Hello?"